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When it comes to your personal data and information, at i-Say we entitle you to exercise the following rights:

Right of Access: Find out what kind of personal data is held about you and request a copy of this information.

Right of Rectification: Request that your personal data to be updated or corrected.

Right to Data Portability: Receive a copy of the personal data you have provided, so that you can provide this information to another organization.

Right to Restrict Use: Ask for your personal data to stop being used in certain cases, including if you believe that this personal information about you is incorrect or that the use is unlawful.

Right to Object: Object to the use of your personal data, if we process them on a legitimate interest basis.

Right to Erasure: In certain circumstances, you may also have your personal data deleted.

So, what's new? Don’t you have already a data privacy policy in place?

Yes, i-Say follows a comprehensiveTerm & ConditionsPrivacy Policy, and Cookies Policy.

As a member of the Ipsos i-Say online panel, you don’t need to worry about any new changes in the way we are sending or sharing information from or about you. The marketing research industry and its related regulatory organizations has long set strict standards to protect your profile information and other personal data. As part of our commitment to the security of your information, IIS has regular internal and external audits of its information security and is certified to be compliant with the requirements of the International Standards for Information Security ISO 27001, Market, Opinion and Social Research ISO 20252, and Quality Management ISO 9001.

Nevertheless, you may receive formal notices from us setting up new requirements or updating existing processes concerning what you’re consenting to as a member of our panel.

At Ipsos, we take our responsibilities to keep your personal data secure very seriously. As such, we take every reasonable precaution to ensure your personal data is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and the use of secure and encrypted internet connections when collecting personal data.

Ipsos is already compliant with requirements of prodigious international standards of information security.

We would like to re-iterate that Ipsos does not sell or rent our list of panelists for any reason whatsoever, and we do not provide our research clients with any identifying personal data when we deliver survey results. The personal data that you share with Ipsos is only used to connect you to relevant research studies in an anonymized or pseudonymized way. Only in exceptional cases and with your explicit consent, would we provide any personal information to a client.

You may remember that when you signed up for i-Say, we sent you an email asking you to verify your choice to join, or double opt-in. This process demonstrates that we are meeting standard industry quality checks of permissions and consent.

You will also notice that all URLs of your surveys or website pages begins with ‘https://’. This is a sign that your survey responses, rewards, points balance, and all other personal data are sent over a secure, SSL encrypted connection.

When you chose to join i-Say, you agreed that Ipsos may send you survey invites and other relevant notifications. You may always choose whether or not to participate in a market research survey to which you have been invited. You also always have the option to partially or totally cancel your membership in the i-Say panel. We may continue to strengthen your acceptance in this regard. For example, we may ask distinct permission from you for new i-Say products or services that imply using your personal data. We may also ask you to update your profile settings section or review new or updated policies – and you can always change your privacy settings in the membership portal.

Remember that you can always adjust your permission preferences: 

On your PROFILE account preferences section:

About your community notification or followers:

By unsubscribing from emails notifications:

By completely terminating your i-Say membership: 

Any children under the age of 18 listed on your account may be invited to participate in surveys via the main contact person's account. These children are allowed to participate in i-Say surveys only as long as the i-Say panel member is the parent or legal guardian and provides explicit consent.   

Personal data can be collected in two ways: (1) by expressly asking you for your personal details at registration or via surveys and (2) by configuring options to automatically collect certain personal data with the help of required, functional or optional cookies. We make every effort to ensure that any collected personal data is kept secure and that we collect only the personal data that is required and has been stated explicitly and transparently in the  Privacy Policy, and Cookies Policy.

Additionally, we do our best to make your experience with the i-Say community, surveys and apps enjoyable collecting data in the most unobtrusive manner possible.

You will also notice that we never publish any member's full name or location in our public engagement communications or on social media platforms. Please never share any personally identifying information in the community sections of our website or on our social media pages.

Keeping your data secure also requires that you maintain the security of your account by using sufficiently complicated passwords and storing them safely. You should also ensure that you have enough security on your own systems.

As a rule, don't forget to always:

  • Strengthen your sign-in by creating strong passwords 
  • Protect your personal devices
  • Update your software and any antivirus programs that you've installed
  • Browse the internet securely
  • Avoid providing your full email address on social media public pages 


If you wish to exercise any of the personal data rights or have any related questions, please contact our Data Protection Department. They can be contacted by email at Please use the email address associated with your i-Say account and write "Ipsos i-Say Panel" as the subject line.

Further information about ways to contact Ipsos or our regulatory body can be found in our Privacy Policy.

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